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GuestDirect

GuestDirectSM provides the quality, guest interaction support that you need.

In the competitive Hospitality market, providing knowledgeable, experienced guest interaction support from a caring, customer-focused staff can make the difference between a solid return-on-investment and guests that never return. Whether it is guest H.S.I.A. technical support, overflow reservation support, frequent guest membership and reward program support or guest satisfaction surveys, GuestDirectSM has the experience and expertise to solve your guest interaction challenges.

bullet H.S.I.A. Guest Internet support (Tier I and Tier II)
bullet Front Desk overflow and reservation support
bullet Guest membership and reward program Support
bullet Guest Satisfaction Surveys and Feedback

GuestDirectSM is proud to serve the following Hotel Chains:

  • AmeriSuites

  • Baymont Inn & Suites

  • Best Western

  • Clarion

  • Comfort Inn

  • Comfort Suites

  • Country Inn & Suites

  • Days Inn

  • Doubletree

  • Econo Lodge

  • Fairfield Inn & Suites

  • Four Seasons

  • Hampton Inn

  • Harrah’s Casino & Resort

  • Hawthorne Suites

  • Hilton Garden Inn

  • Holiday Inn

  • Holiday Inn Express

  • Howard Johnson

  • Hyatt

  • InterContinental

  • La Quinta

  • MainStay Suites

  • Marriott

  • Marriott Courtyard

  • Northfield Suites

  • Northfield Inn

  • Radisson

  • Ramada Inn

  • Renaissance

  • Residence Inn

  • Rodeway Inn

  • St. Regis

  • Sheraton

  • Sheraton Four Points

  • Sleep Inn

  • SpringHill Suites

  • Super 8

  • Towneplace Suites

  • Travelodge

  • Quality Inn

  • Westin

  • Various Independent Hotels and Resorts